Privacy Policy
Last updated: February 17, 2026
1. Introduction
CALGARY PARGING LTD. (“Calgary Parging,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at calgaryparging.com or contact us to request services.
We are a parging, stucco, and exterior restoration contractor based in Calgary, Alberta, serving residential and commercial clients throughout the region. We operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and Canada’s Anti-Spam Legislation (CASL).
By using our website or submitting a service request, you consent to the practices described in this policy.
2. Data Controller & Contact Information
Calgary Parging Ltd. is the data controller responsible for your personal data.
Legal Name: Calgary Parging Ltd.
Corporate Access Number: 2016756492
GST Registration Number: 823833330RT0001
WCB Account Number: 7091826
City of Calgary Business Licence: BL206051
Phone: (403) 727-4464
General Email: contact@calgaryparging.com
Privacy Inquiries: privacy@calgaryparging.com
Website: https://calgaryparging.com
Privacy Officer: Rini Asani, Founder
3. Information We Collect
Information You Provide Directly
Booking & Quote Requests: When you request a quote or book a service, we collect your full name, email address, phone number, service address, and description of the work required.
Communications: Emails, phone records, and any other communications you initiate with us.
Information Collected Automatically
Website Analytics: We use analytics tools to collect aggregated, non-identifying data about how visitors use our website, including pages visited, time on page, referring websites, browser type, device type, and general geographic location (city/region level).
Server Log Files: Our web hosting automatically records IP addresses, browser type, date and time of visits, and pages requested. This data is used for site administration and security monitoring and is not linked to personally identifiable information.
4. How We Use Your Information
We use the information we collect to:
• Respond to your service inquiries and provide estimates
• Schedule and deliver the parging, stucco, or restoration services you have requested
• Send service confirmations and appointment reminders
• Follow up on completed work and warranty matters
• Improve our website functionality and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
5. Legal Basis for Processing
Under PIPEDA and Alberta’s PIPA, we process your personal data based on:
Consent: Where you have explicitly provided consent, such as for marketing communications. You may withdraw consent at any time.
Contract Performance: Processing necessary to fulfill our service obligations to you.
Legal Obligation: Processing required by applicable laws or regulations.
6. Email Communications and CASL Compliance
We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have provided express consent or have an existing business relationship with us and have not opted out.
Every marketing email includes a clear unsubscribe mechanism. Unsubscribe requests are processed within 10 business days. Transactional communications related to your service bookings are not considered commercial messages under CASL.
7. Sharing Your Personal Data
We may share your personal data only under the following circumstances:
• Service Providers: Trusted third parties who assist in scheduling, communication, or fulfilling service obligations (e.g., web hosting, booking software).
• Business Transfers: In connection with a sale, transfer, or merger of our business or assets.
• Legal or Regulatory Compliance: When required by applicable law or regulation.
All third parties are contractually bound to process data only on our instructions and in compliance with applicable privacy laws.
8. Third-Party Services
We use the following third-party services that may process your data:
• Google Analytics – Website traffic analysis
• Web Hosting Provider – Server and data storage
• Booking Software – Appointment scheduling
These services are bound by their own privacy policies. We do not control how they handle data once it leaves our systems. We do not use third-party advertising networks and do not display ads on our website.
9. Cookies
Our website uses cookies to improve your browsing experience:
• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Collect aggregate traffic data. Anonymized and not personally identifiable. You may opt out via the Google Analytics Opt-out Browser Add-on.
• Functionality Cookies: Remember preferences to personalize your experience.
You can disable cookies through your browser settings, though this may affect website functionality.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These include secure hosting, encrypted connections (HTTPS), and restricted access to personal data.
In the event of a data breach, we will promptly notify you and applicable regulatory authorities in accordance with PIPEDA and Alberta’s PIPA. No method of electronic transmission is completely secure, and we cannot guarantee absolute security.
11. Data Retention
Quote and booking requests: Retained for 2 years or the duration of our business relationship, whichever is longer
Client service records: Retained for 7 years after the end of our business relationship for legal and accounting purposes
Warranty records: Retained for the duration of the applicable warranty period plus 2 years
Website analytics data: Retained in aggregate form as configured in our analytics platform
After the applicable retention period, personal information is securely deleted or anonymized.
12. Your Privacy Rights
Under PIPEDA and Alberta’s PIPA, you have the right to:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Withdrawal of Consent: Withdraw your consent to our use of your information (subject to legal or contractual restrictions).
• Erasure: Request deletion of your personal data, subject to retention obligations.
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
To exercise any of these rights, contact us at privacy@calgaryparging.com. We will respond within 30 days.
13. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. Significant changes may also be communicated via website notice.
15. Complaints
If you believe our handling of your personal data does not comply with applicable data protection laws, you may lodge a complaint with:
• The Office of the Privacy Commissioner of Canada (OPC) – www.priv.gc.ca
• The Office of the Information and Privacy Commissioner of Alberta (OIPC) – www.oipc.ab.ca
You may also contact us directly at privacy@calgaryparging.com or (403) 727-4464.
16. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Legal Name: Calgary Parging Ltd.
Phone: (403) 727-4464
Email: info@calgaryparging.com
Privacy Inquiries: privacy@calgaryparging.com
Website: https://calgaryparging.com
Corporate Access Number: 2016756492 (Government of Alberta)
GST: 823833330RT0001
WCB: 7091826
Business Licence: BL206051 (City of Calgary)